Service That Keeps Systems Running

Our Service Department is focused on keeping your existing systems operating as intended. We support time‑and‑material repairs, break‑fix solutions, and manufacturer warranty requests for installed systems. This team is dedicated to troubleshooting, maintenance, and resolving issues efficiently—not quoting new work or managing new projects. When something needs attention, our service professionals are here to help you get back on track.
Delilah Palacios
Director of Service
Christopher Boak
Service Manager
Teresa Kirklin
Service Accounts Receivable Coordinator
Lauren Gengo
Service Coordinator
Daniel Boak
Procurement Support Specialist

Send us a message.

Use this form to request support for existing systems, including break-fix issues, time-and-material repairs, and warranty requests. Our service team focuses on resolving issues quickly so you can get back on track.

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When security needs arise—whether routine or complex—organizations need a trusted partner to protect their people and assets. Pref-Tech provides comprehensive, integrated solutions, backed by a dedicated team focused on quality and tailored protection, so you can concentrate on what you do best.
Business Security License: B18936
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